Faster Freight

Frequently Asked Questions

Find answers to our most common shipping questions

Mailbox & Courier

Sign up on our website and your Miami address will be automatically generated and emailed to you.

Yes. Customers in NY, NJ, and CT (and all other U.S. states) can ship directly to our nationwide warehouse network.

Hazardous materials, chemicals, firearms, ammunition, and controlled goods are restricted.

Charges are based on actual weight or dimensional weight, whichever is greater

Yes. We provide optional island-wide delivery or you can collect from our office.

Air Freight

We offer daily and weekly air freight options through our logistics network and Globe LogisticZ Ltd.

Commercial cargo, personal effects, online purchases, pallets, and time-sensitive shipments.

Yes. Oversized cargo is accepted depending on airline restrictions.

Based on actual weight or dimensional weight.

Yes. Cargo can be sent from any U.S. state to our warehouse network.

Customs Brokerage

Yes. We clear courier shipments, freight, commercial cargo, and vehicles

Assessed by Antigua Customs based on item classification and declared value.

Invoice, ID, airway bill or bill of lading, and required permits.

Usually 1–2 business days depending on customs processing.

Yes. We can assist with the permit process.

Vehicle, Machinery & RoRo Shipping

Cars, SUVs, trucks, vans, buses, tractors, excavators, forklifts, and heavy equipment.

Yes. We supervise vehicle discharge and breakbulk handling.

VIN, year/make/model, invoice, and seller details.

Yes. Support is available depending on origin.

Yes. Provided through RGS Enterprises Ltd

Ocean Freight (LCL & FCL)

Barrels, pallets, crates, LCL cargo, FCL containers, vehicles, and heavy equipment.

Panama, China, Colombia, Dominican Republic, the UK, Canada, and the USA

Yes. We consolidate shipments from multiple suppliers.

Invoice, ID, packing list, and any required import permits.

Yes. We support personal effects and full commercial shipments.

Trucking & Delivery

Yes. We provide island-wide delivery.

Yes. RGS Enterprises handles full container haulage.

Yes. Excavators, loaders, cranes, trucks, and machinery.

Yes. Scheduled delivery windows are available for businesses.

Depending on arrival time and cargo type.

Payments & Billing

Online payments, card payments, bank transfers, and in-office payments.

Yes. All shipments must be paid before release.

Storage fees may apply if cargo is not collected on time.

Yes. You may prepay once your invoice is issued.

Invoices are emailed or available in your customer account.

Procurement

Machinery, electronics, business equipment, auto parts, and various consumer goods

Provide the item details, we purchase, consolidate, ship, clear, and deliver it.

Yes. Please contact us for details.

Yes. We can combine multiple items into one shipment.

Yes — firearms, chemicals, and restricted goods.

Door-to-Door Logistics

Yes. Pickup can be arranged from select global locations.

Supplier pickup, transportation, customs clearance, and final delivery.

Timing depends on origin, shipping method, and customs.

Yes. Tracking is available for each stage

Yes. Personal, commercial, and project cargo.